Terms & Conditions
1. Introduction
Welcome to Hot Streak Casino, available at https://hotstreak.org.uk. These Terms and Conditions (‘Terms’) set out the rules governing your use of our platform, including all games, features and services we provide. By creating an account or accessing our website, you confirm that you have read, understood and agree to comply with these Terms in full. If you do not agree with any provision of this document, please refrain from using our services.
2. About Hotstreak Casino
Hotstreak Casino operates under a valid gambling licence issued by the relevant UK regulatory authority. We are committed to providing a safe, transparent and exciting gaming experience, whilst upholding the highest standards of player protection, fair play and data security.
3. Eligibility and Legal Requirements
To use Hotstreak Casino, you must be at least 18 years of age or have reached the minimum legal age for gambling in your jurisdiction, whichever is higher. By registering, you confirm that you comply with all relevant UK laws and regulations regarding online gambling. It is your sole responsibility to determine the legality of online gambling in your region.
4. Account Registration and Security
When registering, you are required to provide true, accurate and up-to-date personal information. You are responsible for the security of your login details and account activity. If you suspect unauthorised access or a security breach, please contact us immediately at [email protected]. The use of multiple accounts under a single identity is strictly prohibited and may result in the closure of your account.
5. Payments: Deposits and Withdrawals
We accept a range of trusted payment methods widely used in the UK, including Visa and Mastercard debit cards, bank transfers and popular e-wallets. All funds deposited must come from payment sources legally registered in your name. Withdrawals are usually processed via the same method used for deposits. To avoid delays, please ensure your account verification is complete before requesting a withdrawal.
6. Bonuses and Promotions
From time to time, Hotstreak Casino offers bonuses, free spins and special promotions. Each offer is subject to specific terms and conditions, such as eligibility criteria, wagering requirements, withdrawal limits and validity periods, which are set out in the relevant promotion details. Any attempt to abuse or manipulate promotions may result in the bonus being voided and the account potentially being closed.
7. Responsible Gaming
Hotstreak Casino actively promotes the principles of responsible gaming. We encourage players to view gambling solely as a form of entertainment. Various tools are available to help you manage your gaming activity, including deposit limits, session reminders and self-exclusion options. For full details, please visit our dedicated ‘Responsible Gaming’ page.
8. Prohibited Activities and Fraud Prevention
Participation in fraudulent, deceptive or illegal activities is strictly prohibited. This includes, but is not limited to, bonus abuse, collusion, money laundering and the use of automated software or bots. Hotstreak Casino reserves the right to investigate suspicious behaviour, freeze funds and suspend or permanently close accounts involved in such activities.
9. Suspension and closure of accounts
We reserve the right, at our sole discretion, to suspend or close your account and access to https://hotstreak.org.uk without prior notice. Grounds for such action include suspicion of a breach of these Terms, participation in illegal activities, or behaviour that poses a risk to other users or the platform.
10. Limitation of Liability
Hotstreak Casino accepts no liability for any technical faults, system errors or service disruptions that may affect your gaming experience. We accept no liability for any losses arising from your use of our platform, except where required by applicable law.
11. Intellectual Property Rights
All content displayed on this website, including logos, graphics, trademarks, software and text, is the exclusive property of Hotstreak Casino or its licensors. Reproduction, distribution or use of any materials without the prior written consent of https://hotstreak.org.uk is prohibited.
12. Changes to the Terms
Hotstreak Casino reserves the right to amend these Terms and Conditions at any time. Your continued use of our platform following any changes constitutes acceptance of the revised terms. We recommend that you review this page periodically to keep up to date with any updates.
13. Complaints and Dispute Resolution
We strive to resolve all issues promptly and fairly. If you wish to make a complaint, please send an email to [email protected] with a full description of your issue. If we are unable to reach a satisfactory resolution, you may refer the matter to an approved Alternative Dispute Resolution (ADR) organisation operating in the UK.
